QA Gap Focus Areas (GFA)
The DevonWay QA Gap Focus Areas module supports oversight program excellence. A QA Gap or Focus Area represents an area for improvement (AFI) or a deficiency. Each gap includes a title and problem statement, along with references to associated Quality Assurance observations. Additional insights are also added to each QA Gap that include further causes and contributing factors behind the problem. Once the details are in place, the QA Gap Focus area submission initiates review tasks to ensure the issue has proper visibility across the site. More substantial QA Audits can also include one or more QA Gaps Focus Areas within the body of the audit report.