Quality shouldn’t be an afterthought
Quality & Six Sigma
Quality and Six Sigma leaders are often tasked with improving operations without the proper tools and support, leading to a situation where necessary changes are misunderstood, misaligned, or mistrusted.
With the right technological framework in place, quality program owners get much more than a system for complying with organizational goals and ISO standards – they achieve a cultural shift, in which quality permeates all operational aspects, instead of being perceived as an afterthought.
The most effective organizations integrate continuous improvement into all aspects of their operations. With a flexible platform that can execute any type of process, data can easily be collected for analysis and trending, then routed back through the closed loop system to iteratively affect process improvements.
To effect cultural change, quality-centered software needs to speak the organization’s language and be self-evidently useful. By incorporating familiar workflows, fields, and business rules, and providing access over both browser and mobile interfaces, a modern platform can achieve levels of employee engagement unfathomable in the past.
The only thing worse than not achieving results is not having an effective way of communicating those results. With ad hoc reporting, configurable KPIs, and automated alerts, management can be kept seamlessly informed of trends — both positive and negative — with enough lead time to be able to make any necessary changes.