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Arizona Public Service improves
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        Utilities Service Alliance Benefits from DashWay KPIs

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        DevonWay delivers continuous improvement while improving operational efficiency for the Utilities Service Alliance. The alliance recently chose DevonWay to implement additional Key Performance Indicators (KPIs) for alliance members in DashWay™. DevonWay already provides KPIs and a web-based member collaboration center to the alliance.

        About the importance of KPI utilization, Carl Parry, President and CEO of the Utilities Service Alliance said, “The timely and effective use of Key Performance Indicators has been a cornerstone of our industry’s process for continuous improvement for years. If our group of 8 utilities operating 14 reactors is going to truly work as a fleet in regard to mutual performance improvement, it is essential that we have a system that will allow us to routinely collect and analyze KPI data in a way that minimizes impact on already busy station personnel. We are confident that between DashWay and our new web-based member collaboration center hosted by DevonWay, we have the tools we will need for KPI data collection and analysis and then create and manage specific performance improvement actions.”

        More than an analysis and reporting tool, DashWay manages data collection, generation, internal review workflow, and publication of enterprise, site, and department-level KPIs based on data from any source. DashWay automates KPI functions, including Report Books and scorecards, and provides instant access to charts and matrices with drill-down for analysis and roll-up for a station-wide view. With DashWay, KPI functions are higher quality and less time consuming because DashWay automatically pulls data directly from its sources, thus avoiding time-consuming data re-entry.