Support

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Annual Support Plans

August 19, 2017 | DevonWay

Whereas the annual maintenance and subscription fees cover unlimited incidents to all your DevonWay software, support plans cover non-incident requests and enhancements. Silver level support is included at no cost for all customers. Gold and Platinum plans offer advantages such as more support requests per...

Continuous Improvement Services

August 19, 2017 | DevonWay

Market pressures, regulations, and competitive landscapes are constantly changing, so the software requirements you had yesterday will not be the same as your requirements tomorrow. For changes that go beyond what you can accomplish with your support plan, we encourage you to allocate a Continuous...