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FEATURED CASE STUDY

Arizona Public Service improves
operational performance and compliance
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    "DevonWay customer service is outstanding.  The project teams always provide quick responses."

    Claudette L., HU Section Head
    Canadian Nuclear Laboratories

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      "Firms looking for a reliable software platform for Safety, Quality and Asset Management should consider DevonWay."

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        Privacy Policy

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        DevonWay Inc. (“DevonWay”) is the provider of the DevonWay Service, a next-generation cloud-hosted enterprise web and mobile application for work, quality, and safety management.

        By registering or using this website or DevonWay Service, you explicitly accept, without limitation or qualification, the collection, use, and transfer of personal information provided by you in the manner described in this Policy. Please read the Policy carefully as it affects your rights and liabilities. If you disagree with the way DevonWay collects and processes personal information, please do not use the DevonWay website and the DevonWay Service. Enquiries should be sent to privacy@devonway.com.

        What Information DevonWay Collects and How It Uses This Information:

        The DevonWay website automatically collects IP address information using the following third-party providers in order to understand the locations of our users, to better understand our users’ needs, and to provide more tailored services:  Google Analytics, Hubspot, and Hotjar.

        Google Analytics provides information about the pages you visit at devonway.com. If you do not want us to collect this information, you may opt out here.

        Hubspot aggregates information provided by you to help us analyze and respond to the individuals and companies that are researching information on our website. If you do not want us to collect this information, you may opt out through the pop-up that appears on our website when you first navigate to it.

        Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site. If you do not want us to collect this information, you may opt out here.

        The DevonWay website also uses cookies to collect information about your browsing behavior for remarketing purposes and for serving you relevant advertisements across the internet on other sites you visit. The two third party providers DevonWay uses for this service are Google Ads and LinkedIn Ads. If you do not want us to collect this information, you may opt out here and here.

        The DevonWay Service does not automatically collect information from users. Users of the DevonWay Service voluntarily submit information such as name, email address, office phone number, and work qualifications, or that information is provided by their employer. If you do not want to disclose personal information to the DevonWay Service, your use of our services may be diminished.

        DevonWay may use aggregated and anonymized information to help improve and market the DevonWay services and may disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

        DevonWay will not retain user data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.

        DevonWay may also disclose and transfer any information to a third party who acquires any or all of DevonWay’s assets and business units, whether such acquisition is by merger, consolidation, or purchase of all or a substantial portion of DevonWay’s assets. In addition, in the event DevonWay becomes the subject of an insolvency proceeding, whether voluntary or involuntary, DevonWay or its liquidator, administrator, receiver or administrative receiver may dispose of such information in a transaction approved by the court.

        We do not sell your personal information to anyone. DevonWay will not discriminate against California consumers who exercise their rights under the California Consumer Privacy Act.

        Standard Contractual Clauses

        On request from our customers, DevonWay will execute Standard Contractual Clauses (“SCC”) as set forth by the provisions of the European General Data Protection Regulation (“GDPR”) regarding the collection, use, and retention of personal information from European Union, Switzerland, and the United Kingdom to the United States; additionally, as required by GDPR, DevonWay has executed SCCs with our subcontractors who process our customer's personal data.

        Onward Transfer

        DevonWay contracts with third-party data centers, Rackspace, Inc. (Rackspace) in the US and Amazon Web Services (AWS) in the US and the EU, to provide bandwidth and data hosting. Rackspace and AWS have agreed to maintain the confidentiality of user information and not use for any other purpose than to provide services related to the DevonWay Service.

        Security

        DevonWay takes reasonable and appropriate measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.

        Data Integrity

        DevonWay’s use of your personal information is limited to the information that is relevant for the purposes of processing such information as part of the DevonWay Service. To the extent necessary, DevonWay shall take reasonable steps to ensure that personal data is reliable for its intended use, accurate, complete, and current.

        Access

        For users of the DevonWay Service, you may request to review, correct, and amend information provided to the DevonWay Service by contacting your employer (who is a DevonWay customer).

        Updates

        If DevonWay decides to make substantial and material changes or updates to the substance of the Policy, DevonWay may contact you (when required by law) via the email address that you maintain in your profile. DevonWay will also post those changes through a prominent notice on the DevonWay website so that you will know what information DevonWay is gathering, how DevonWay might use that information, and to whom DevonWay may disclose it.

        If there are any questions about the DevonWay website or the DevonWay Service, please contact us at privacy@devonway.com.

        This Policy is effective as of March 2021.