Keep an accurate view of current design states
Management of Change
How it works
Track every change
Complex systems require every change, from a simple update to a permanent redesign, to be carefully tracked in a scalable configuration management system. The risk for not doing so is rapid misalignment with documented designs, followed quickly by chaos and quality defects.
By simplifying and automating, as much as possible, the entry and workflow of change requests, a modern configuration management solution encourages every request to be shuttled through the system, virtually eliminating the impact from untracked changes and making it possible for the history of every part and component of the system to be easily queried and reported on.
Drive checklist-based decisions
Common sense dictates that a checklist-based approach to work minimizes the possibility that important steps will be missed. Even pilots with decades of experience follow a rigorous series of checklists before flying. By incorporating a set of screening questions whose attributes, like modifiability and requiredness, are configurable by administrators, you ensure that users requesting or performing the change don’t leave critical questions unanswered.
Tracking that data in a structured format (as opposed to on paper) also allows for after-the-fact analysis to occur, so the effectiveness of individual checklists can be objectively evaluated using the quality of the work performed.