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Arizona Public Service improves
operational performance and compliance
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    "DevonWay customer service is outstanding.  The project teams always provide quick responses."

    Claudette L., HU Section Head
    Canadian Nuclear Laboratories

      Case Study: Takeda

      At Takeda, DevonWay software
      contributes to 20% improvement
      in Batch Right the First Time.
      View the Case Study

        Mobile Observations

        Engage workers with proactive observations and coaching

        Proactively gather critical information

        Observation activities are critical to regulated businesses and any businesses that value continuous improvement so that they can proactively uncover opportunities and deficiencies and take required action. Organizations that incorporate standardized observations into their operations encourage a culture of accountability, objectivity, and quality. Strong safety cultures require active participation, which means access from anywhere on any device as well as a quick-and-easy experience to encourage use.

        Turn information into actions

        Data collected from Observations can be routed directly to Corrective Actions, Operating Experiences, Lessons Learned, or whichever workflow is best suited for generating and managing actionable results. Even when individual observations don't require specific action, the data collected from them feeds into powerful built-in statistical trending functionality. You gain visibility and insights to ensure your operations are performing within your parameters, and responsible stakeholders are automatically notified when they’re not.

        Top Benefits

        Gather the data you need through admin-configurable templates that don’t require IT

        Retrieve information with a mobile app that doesn’t require a network connection and has support for rich multimedia

        Stay ahead of adverse trends with built-in universal trending and ad hoc business intelligence

        Top Features

        Online/Offline Availability

        Allow observers to complete activities on the fly, whether they’re connected to a network or not, and no matter what kind of device they have (iOS, Android, or Windows). Preserve observation integrity by eliminating reliance on memory or notes. Observations recorded offline are saved locally and then synced to the server when WiFi becomes available.

        Multimedia and Productivity

        Capture the exact location of the observation by enabling the optional geolocation feature. Allow observers to quickly dictate the details through voice-to-text, as well as use the device camera to attach photos that depict and document what was observed.

        Quality Management Support

        Automatically create corrective actions, condition reports, or employee suggestions directly from observations or behaviors when defined criteria are met. By maintaining a link to the activity where those actions or suggestions were identified, you achieve superior reportability and clarity into value added by those activities.

        Custom Templates

        Create simple or complex cards that are easily selected by the user on the device. Specify required fields, behaviors, ratings, and more, without requiring DevonWay or IT support.

        Built-in Trending

        Trending graphs can be created by attribute, fundamental area, card, or trend code – or any other structured data in your observations. Trigger-based alerts further ensure that your organization stays automatically aware of any adverse trends before they become negatively impactful.

        Real-time Activity Streams

        From their mobile device, users can access a real-time stream of observations being performed, so they can be tuned into specific areas as they perform their own.

        Request a free demo