Swiftly manage current recalls and avoid future ones
Collaborate in real time
With DevonWay Product Recalls, any authorized stakeholder can participate in providing support during a product recall. In addition to providing integrated collaboration between manufacturers, vendors, retailers, and other interested parties, DevonWay’s central management console ensures all internal and external participants have secure access to the actions they need to complete as part of the recall.
For data that is most efficiently collected in the field, the native mobile appruns on virtually any smartphone or tablet (iOS, Windows, and Android) - online or off - ensures that information is captured and communicated as quickly as possible, minimizing delays.
Avoid future recalls
DevonWay Product Recalls helps you ensure that nothing falls through cracks and enables the oversight you need. By combining recalls with an action tracking system for building mitigation and contingency plans and then tracking and executing individual action assignments, all recall-related activity stays within the same database. Real-time ad hoc reports and notifications keep stakeholders up to date on events as they unfold — without depending on additional technical support.
Optional integration with DevonWay Corrective and Preventive Actionsmeans you can identify, trend, and resolve any supplier quality problems, or other adverse patterns.